- When the PAF is submitted in Banner, the employee and job are uploaded to TCP on the following hour
- If the Dept Admin/Lead is unable to see the employee, this question will need to be sent to timeclock@vt.edu
- You should provide the employee's ID number, last name, and job code
- If the supervisor cannot see the employee in the Hours->Individual hours or Group Hours screen, you may not have granted the supervisor access to the employee
- Open Employee->Edit and double-click on the employee's name
- Click on the Access tab
- Click the +Assign button
- Find the user's name by using the search box.
- Check the box to the left of the user’s ID and click Save
- Click Save on the main screen
- You will need to email a request to timeclock@vt.edu to add a new user
- Please provide the user's PID, full name, department name, TCP role, and job codes needed
- Once the user is added, you can assign the employee access
- The supervisor should open Hours->Individual hours and click on the employee's name
- Are the hours already approved? (There will be a check under the M column)
- If not, can the supervisor approve the hours there?
- If not, you need to send an email to timeclock@vt.edu requesting us to grant the supervisor access to the applicable (specify the job code)
- This occurs when the employee's job code is made inactive before removing access from supervisors
- You will need to email timeclock@vt.edu for us to make the job code active again, then follow these steps to properly remove a terminated employee
- To properly remove a terminated employee, first submit a PAF for the termination
- This will make the job code unclockable. It needs to remain active for the department to approve hours and reconcile payroll
- Once the employee has been fully paid, remove supervisor access in Employee->Employee Profiles by unchecking the box on the Access tab
- On the Jobs tab, click on the pencil under the edit column for the applicable job code
- Uncheck the box that says "Active" and click Save
- Click the Save button on the main screen
- Only the payroll office can suspend terminated employees. This process is run routinely for licensing purposes to exclude employees who have not worked for over 60 days from the system.
- Refer to the question above (supervisor is still seeing a terminated employee) for the proper steps to take when an employee's job ends.